Terms and Conditions

1. General

These Terms and Conditions govern the use of our website, products, and services. By placing an order or using this website, you confirm that you accept these terms in full. If you do not agree, please do not use our website or services.

2. Products and Services

We supply hoses, pumps, irrigation systems, fittings, and related accessories. All product descriptions, images, specifications, and prices displayed on the website are for informational purposes only and may be updated without prior notice.

3. Orders and Acceptance

• All orders placed are subject to availability and confirmation.

• We reserve the right to refuse or cancel any order for any reason, including pricing errors, stock unavailability, or suspected fraudulent activity.

• Order confirmation does not guarantee availability until payment is received and processed.

4. Pricing and Payments

• All prices are listed in Naira unless stated otherwise.

• Prices are subject to change without prior notice.

• Full payment must be made before goods are released or delivered unless otherwise agreed in writing.

• We accept payment via bank transfer, cash, POS, online payment, etc..

5. Delivery and Collection

• Delivery timelines provided are estimates and may vary due to logistics or unforeseen circumstances.

• The customer is responsible for inspecting goods upon delivery or collection.

• Claims for damaged or missing items must be reported within 24–48 hours of receipt.

6. Returns and Exchanges

• Returns are only accepted for defective or incorrectly supplied products.

• Products must be unused, in original packaging, and returned within 3 days of purchase.

• Custom-made or special-order items are non-returnable.

• Transportation costs for returns may be the customer’s responsibility unless otherwise agreed.

7. Warranty

• Products are covered by manufacturer warranties where applicable.

• Warranty does not cover damage caused by misuse, improper installation, over-pressure, chemical incompatibility, or normal wear and tear.

• Installation and usage must follow manufacturer guidelines to maintain warranty validity.

8. Product Use and Liability

• Customers are responsible for ensuring products are suitable for their intended application.

• We are not liable for damages, losses, or injuries resulting from improper installation, misuse, or failure to follow safety instructions.

• Technical advice provided is based on general experience and does not replace professional assessment.

9. Limitation of Liability

To the maximum extent permitted by law, Moobix Industries shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of Moobix Industries and may not be copied, reproduced, or used without prior written consent.

11. Privacy

We are committed to protecting your personal information. Any data collected is handled in accordance with our Privacy Policy and applicable data protection laws.

12. Governing Law

These Terms and Conditions are governed by the laws of Nigeria/Lagos, and any disputes shall be subject to the jurisdiction of its courts.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on the website.